Refund Policy
Last updated: June 10, 2026
Mira offers auto-renewing subscriptions (monthly and yearly) that unlock premium features such as the full natal chart, unlimited compatibility readings, tarot spreads, and unlimited AI conversations.
Payments and billing
Web purchases are processed by Paddle.com, our merchant of record. Paddle handles checkout, billing, taxes, and payment security. Purchases made on Google Play are processed by Google and are additionally subject to Google Play's refund policies.
Free trial
New subscribers receive a free trial period where offered. You can cancel at any time during the trial and you will not be charged. Cancelling stops the upcoming charge; premium features remain available until the trial ends.
Refunds
- 14-day guarantee. If you are not satisfied with your first purchase of a subscription, contact us within 14 days of the charge and we will issue a full refund — no questions asked.
- Renewals. If a subscription renewed and you did not intend to continue, contact us within 14 days of the renewal charge. If the premium features have not been substantially used since the renewal, we will refund the renewal in full.
- Statutory rights. Nothing in this policy limits any non-waivable rights you have under the consumer-protection laws of your country (including the EU 14-day withdrawal right where applicable).
How to request a refund
Email [email protected] from the address associated with your purchase, or reply to your Paddle receipt email. Please include the receipt number. Refunds are returned to the original payment method, typically within 5–10 business days, processed by Paddle.
Cancelling a subscription
You can cancel any time: web subscriptions from the link in your Paddle receipt or by emailing support; Google Play subscriptions from Play Store → Subscriptions. After cancellation, premium features remain active until the end of the paid period. Cancelling does not automatically issue a refund for time already paid — see the refund terms above.
Contact
Questions about billing or this policy: [email protected].